Job Consultants in Chandigarh

 Required: Technical Support Executive  

·         Designation – Technical Support Executive

·         Location – Chandigarh  & Mohali

·         Salary-15K-35K

Eligibility

·         Qualification- Post Graduate & Graduate

·         Preferred – Male & Female Both

·         Experience-6month -4year

Role & Responsibility

·         Installing and configuring computer hardware operating systems and applications.

·         Monitoring and maintaining computer systems and networks.

·         Talking staff or clients through a series of actions, either face to face or over the

·         Telephone to help set up systems or resolve issues.

·         Troubleshooting system and network problems, diagnosing, and solving hardware or

Software faults.

·         Replacing parts as required.

·         Providing support, including procedural documentation and relevant reports.

·         Following diagrams and written instructions to repair a fault or set up a system.

·         Supporting the roll-out of new applications.

·         Setting up new users' accounts and profiles and dealing with password issues.

·         Responding within agreed time limits to call-outs.

·         Working continuously on a task until completion (or referral to third parties, if

appropriate).

·         Prioritizing and managing many open cases at one time.

·         Rapidly establishing a good working relationship with customers and other professionals,

·         e.g., software developers.

·         Testing and evaluating new technology.

·         Conducting electrical safety checks on computer equipment.