Job Profile:
Designation- technical support executive
Location-chandigarh
Salary-15k-30k
Eligibility
Qualification- Graduate & Post Graduate
Preferred – male and female both can apply
Experience-0-3year
Job responsibility
1. Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
2. Talking staff or clients through a series of actions, either face to face or over the
Telephone to help set up systems or resolve issues.
3. Troubleshooting system and network problems, diagnosing, and solving hardware or
Software faults.
4. Replacing parts as required.
5. Providing support, including procedural documentation and relevant reports.
6. Following diagrams and written instructions to repair a fault or set up a system.
7. Supporting the roll-out of new applications.
8. Setting up new users' accounts and profiles and dealing with password issues.
9. Responding within agreed time limits to call-outs.
10. Working continuously on a task until completion (or referral to third parties, if
appropriate).
11. Prioritizing and managing many open cases at one time.
12. Rapidly establishing a good working relationship with customers and other professionals,
e.g., software developers.
13. Testing and evaluating new technology.
14. Conducting electrical safety checks on computer equipment.
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