Thursday, 4 August 2016

E-commerce call center jobs for graduate candidates

E-commerce call center required fresher graduate candidates

 Designation – Customer Service Associate

 Location – Mohali

 Salary-10k – 18k

Eligibility

 Qualification- Graduate & Post Graduate

 Preferred – Male & Female Both

 Experience-0 -1 year

Role & Responsibilities:-

 Prepares for customer inquiries by studying products, services, and customer service

processes.

 Responds to customer inquiries by understanding inquiry; reviewing previous inquiries

and responses; gathering and researching information; assembling and forwarding

information; verifying customer's understanding of information and answer.

 Records customer inquiries by documenting inquiry and response in customers'

accounts.

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