Mohali - E-commerce Call Canter jobs openings for freshers

·         Designation/profile – Customer Service Associate

·         Location – Mohali

·         Salary-14k – 18k

Eligibility

·         Qualification- Graduate & Post Graduate 

·         Preferred – Male & Female Both

·         Experience-0 -1 year

Role & Responsibilities:-

·         Prepares for customer inquiries by studying products, services, and customer service processes.

·         Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

·         Records customer inquiries by documenting inquiry and response in customers' accounts.