Job Consultants in Chandigarh

         Tech support job in Chandigarh

·         Designation – Technical Support Executive

·         Location – Chandigarh & Mohali

·         Salary-15k – 35k

Eligibility

·         Qualification-12th & any graduate

·         Preferred – Male & Female Both

·         Experience-0-2year

Role & Responsibility

·         Installing and configuring computer hardware operating systems and applications. Monitoring and maintaining computer systems and networks.

·         Talking staff or clients through a series of actions, either face to face or over the

·         Telephone to help set up systems or resolve issues.

·         Troubleshooting system and network problems, diagnosing, and solving hardware or Software faults.

·         Replacing parts as required.

·          Providing support, including procedural documentation and relevant reports.

·          Following diagrams and written instructions to repair a fault or set up a system.

·          Supporting the roll-out of new applications.

·         Setting up new users' accounts and profiles and dealing with password issues.

·          Responding within agreed time limits to call-outs.Working continuously on a task until

·         (or referral to third parties, if appropriate).

·         Prioritizing and managing many open cases at one time.

·          Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.

·          Testing and evaluating new technology.

·         Conducting electrical safety checks on computer equipment.